RMA & Warranty

Full refund or exchange within 7 days

Electronics items with quality issues are eligible for a full refund or exchange within 7 days of delivery to the customer.

1
30days warranty for the Certified Refurbished Mobile Phones

Customer can Return and Change the Handset within 30 days of delivery to the customer. if the Handset with quality issues. We would change another handset and ship it to Customers within 3 working days.

2
90days warranty for the hardware

Customer can Return the Handset within 90 days of delivery to the customer. if the Handset with hardware issues. We would repair the hardware and return to customer within 7 working days.

3
Non-GGT Products / Third Party Products

Golden Group's Limited Warranty does not apply to products that are not GGT Products or Third Party Products.

4
We should put our warranty sticker on our products

We should not provide any warranty, if our warranty sticker had broken or lost.

5
The return fee should be paid by buyer

The warranty does not include accident, human fault or improper use. The cost of the return should be paid by the buyer.

6